Privacy Policy

Last updated: October 16, 2026

GoMind is operated by Posh Group Limited, a company registered in Hong Kong. You can use GoMind with local files; cloud sync and account features are optional. This policy explains how we collect, use, store, and protect data when you use GoMind.

Offline use has no quantity limits: even without an internet connection, GoMind does not limit the number of nodes, canvases, or files you create. The practical limit is the available capacity of your device and operating system.

1. Data We Collect

Depending on the features you use, we collect the minimum data needed to provide GoMind:

• Account and verification information: an email address, and for the mainland China service an optional mobile phone number; a display name if provided; password hashes when a password is set; and one-time verification information needed to authenticate an account. We never store passwords in plain text.
• Cloud data: the .gomind files, assets, file versions, timestamps, and related records that you choose to sync to GoMind Cloud.
• Device and service metadata: a registered device identifier, device label, platform, app version, locale, and timestamps used to authenticate devices and operate sync.
• Support information: messages and contact details that you provide to support, plus logs or screenshots only when you submit a support request and choose to attach them.
• Optional app usage statistics: when enabled in Settings, the app may send an opening event, a closing event, and foreground-activity snapshots in chunks of up to five minutes. These events may include a random app-run session identifier, language, operating system type and version, foreground duration, and the day's counts of newly created and opened files. The service records whether an event was received anonymously or while signed in, but does not retain your account ID with the event.

Usage statistics do not include file contents, file names, contact lists, or hardware serial numbers. We do not automatically collect keystrokes, screen capture, or crash reports. A screenshot or log is received only if you choose to attach it to a support request.

2. Data Storage & Region

Local files remain on your device unless you export, share, or use a cloud feature. If you use GoMind Cloud, you select the global or mainland China service endpoint in the app. Account and cloud-file data is processed by the GoMind Cloud deployment associated with that endpoint.

The selected endpoint is not changed automatically when your network or IP address changes, including when you use a VPN. Because the deployments are separate, migration between them may not be available as a self-service feature. We do not use your IP address as a continuous location or tracking signal.

3. How We Use Your Data

• To provide local editing, file management, import, export, and recovery features
• To provide cloud sync across your devices
• To create and secure accounts, authenticate devices, and send verification or account-recovery messages
• To process purchases and subscriptions through supported app stores or web payment providers; we do not store full payment card details
• To respond to support requests and investigate problems when you choose to provide diagnostic material
• To aggregate optional daily app usage statistics when the setting is enabled

4. Data Sharing

We do not sell your data. We do not share your personal data with third parties except:

• Cloud hosting, database, backup, email, and SMS providers acting as service providers under our instruction
• Payment providers and app stores when you purchase a plan or install the app; their own privacy policies apply to data they process
• Law enforcement, if required by applicable law and with a valid legal request

5. Your Rights

You may at any time:

• Access and export the local or cloud mind-map data available to you
• Correct account information through the account features available to you
• Delete your cloud account from the GoMind web account page; local files on your devices must be deleted separately
• Contact us to request information about, or ask questions about, your stored data

6. Data Security

Data sent to GoMind services is protected in transit with TLS. We use password hashing, access controls, restricted service access, and encrypted backup mechanisms where configured. No internet service can guarantee absolute security, so please protect your account credentials and only upload content you are comfortable storing with the service.

7. Data Retention

We retain account, cloud-file, support, and usage data only for as long as reasonably necessary to provide the service, maintain security, resolve disputes, meet legal obligations, or operate backups. When you delete your cloud account, we initiate deletion of the account records and associated service data. Encrypted backups, security logs, or other operational copies may remain temporarily until their retention or rotation schedule expires.

8. Third-Party Services

GoMind integrates with the following third-party services:

• Apple App Store and Google Play: app distribution, payment processing, subscription management, refunds, and purchase history. See Apple's privacy policy and Google's privacy policy.
• Web payment providers: Stripe may process payment and billing information when checkout is offered in the GoMind Web App. See Stripe's privacy policy.
• Email and SMS delivery providers: these providers may process an email address or mobile phone number to deliver verification, recovery, or service messages. Mainland China phone verification may use Aliyun SMS when enabled.
• Cloud hosting and backup providers: these providers store or back up GoMind service data under our instructions. The provider and location may vary by the selected GoMind Cloud deployment.

9. Subscriptions and Terms of Use

GoMind may offer optional paid plans through an app store or the GoMind Web App. Subscription billing, renewal, cancellation, and refunds are managed by the payment channel you use, such as your Apple ID, Google Play account, or the web checkout provider.

GoMind uses its own Terms of Use and End User License Agreement (EULA) for paid plans and App Store distribution: GoMind Terms of Use.

10. Children

GoMind is not directed at children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy as the service changes. We will post the revised version and update the date above; where appropriate, we will also provide notice through the app or by email.

12. Contact

If you have questions about this policy or your data, please contact us at support@maxqs.com.

GoMind is operated by Posh Group Limited in Hong Kong. The law that applies to your data and the rights available to you may depend on your location and the service you use. For questions about your data, please contact support@maxqs.com.